Rachel Harry
Director of Quality Assurance

Rachel@arcsc.org
Cell: 803-665-0155
 

Rachel Harry, Director of Quality Assurance, grew up in San Diego, California. She joined our team at The Arc of South Carolina in August of 2016, after receiving her Bachelor's Degree in Public Health from the University of South Carolina. She is dedicated to working with individuals with lifelong disabilities to help them reach their maximum potential. Prior to joining The Arc, she provided direct patient support at various centers for disabilities. She enjoys working for an organization where she can help individuals with disabilities achieve increased respect and autonomy.

Joe Covey, Case Management Supervisor, is originally from New Jersey. He lived in south Florida for 6 years prior to joining The Arc of SC in October of 2018, after moving to Myrtle Beach. Joe has a Bachelor's Degree in Psychology from Hofstra University. Before joining The Arc of South Carolina, Joe worked with both individuals with special needs and individuals receiving treatment for substance. He is passionate about this population and is eager to continue to provide assistance to individuals with disabilities and their families. Joe's service areas include Horry, Williamsburg, and Georgetown counties.

Derek Smoot
Case Management Supervisor

Derek@arcsc.org
Office: 803-748-5020, ext. 6#
 

Derek Smoot, Team Lead, is originally from Maryland and graduated from the University of Maryland with a Bachelor's Degree in Criminal Justice. He moved to Columbia in 2018. He is excited to work with The Arc of South Carolina and looks forward to assisting individuals and their families in achieving their goals. Derek's service areas include Saluda, Aiken, Allendale, and Barnwell counties.

Ashleigh Little, Team Lead, joined the Arc of South Carolina in September of 2018.  She is a lifelong resident of the South Carolina Upstate who enjoys photography and creating art.  She received her Bachelor's Degree in Art Therapy from Converse College (2011) and a Master's Degree in Human Behavior from Capella University (2014).  Ashleigh has a heart for working with others to improve their lives, as demonstrated by her history working with various populations.  She is thrilled to bring her passion to The Arc of South Carolina, and to be a part of such a wonderful organization. Ashleigh's service area includes Greenville county. 

Labresha Ratchford, Team Lead, joined The Arc of South Carolina's team in April of 2019. She is a native of the Upstate area and received a Master in Business Administration Degree (MBA) with a concentration in Human Resources Leadership from Strayer University in 2021. She brings with her 9 years of experience working with individuals with intellectual and developmental disabilities. She is the mother of 2 beautiful children and is very excited to continue to work with the families and clients of this great organization. Labresha's service areas include Spartanburg, Union, and Cherokee counties.

McCall Rice, Team Lead, grew up in Asheville, North Carolina and obtained her Bachelor's Degree in Social Work at the University of South Carolina in Columbia. McCall's personal passion for advocacy started at a young age, advocating and providing support for her friends and family members with intellectual and developmental disabilities. McCall was a camp counselor for four years at First Shine, an overnight and day camp for children and young adults with disabilities. She eventually assumed the role as Camp Director. McCall interned at The Arc of South Carolina for two years and joined the staff full-time in May of 2020. McCall's service areas include Charleston county and Edisto Island.

Alyssa Rosenfeld Tanczos, Case Manager, moved to South Carolina from New York and joined our organization in January of 2018.  She came to us with 13 years of experience working with individuals with disabilities in the nonprofit, special needs field. Her experience ranged from working with adults in a day program, and a community and residential setting.  Alyssa was also an instructor for adults with disabilities, and worked with children in a residential foster facility.  Alyssa has always had a passion to work with individuals with disabilities, helping them become as successful as possible. In Ohio, Alyssa helped a wheelchair sports team and while in New York, she assisted a special needs soccer team.  She enjoys helping individuals become as independent as possible and working with wonderful families. Alyssa's service area includes York county.

Jasmaine Hughes Miller, Case Manager, is a native of Cowpens, South Carolina. She graduated from South Carolina State University where she received a Bachelor's Degree in Family and Consumer Services/Business. Jasmaine has worked with individuals with special needs and disabilities for the past seven years. She is passionate about her work, her husband, and her family. Jasmaine's service area includes Spartanburg county.

Abby Rivera, Case Manager, was born and raised in Puerto Rico.  She has lived in New York, Connecticut, Virginia, Germany, Georgia and South Carolina. She earned a Bachelor of Science Degree in Psychology from Columbia Southern University. Abby’s passion is to help parents of newly diagnosed children understand their child’s diagnosis and help them find the resources available to support them. She has previous experience working in the human services industry, and has a 9-year-old son who has been diagnosed with Autism, Type 1 Diabetes, and ADHD. Abby's service areas include Richland, Fairfield, Lancaster, and Kershaw counties.

Nicole Damanis
Case Manager

Nicole@arcsc.org
Cell: 843-252-7445

Nicole Damanis, Case Manager, is an Illinois native who moved to the Charleston, SC, area with her husband and three dogs in July 2021.  She graduated from Indiana State University with a Bachelor’s Degree in Psychology.  Nicole enjoys photography and spending time outdoors.  She has worked with the mental health population and is excited to grow with the team at The Arc of South Carolina. Nicole's service areas include Moncks Corner and Goose Creek.

Hayden Redding, Case Manager, is originally from the north-side of Greenville, South Carolina, but now lives in Anderson County. Hayden received her Bachelor's Degree in Sociology and a double-minor in Child & Family Studies and Psychology at Lander University. During her college internship, she worked at United Ministries with the homeless population. Hayden has a passion for helping individuals and families with special needs. She volunteered with the Burton Center, and worked as an Early Interventionist for almost 3 years with Ahead Start. These experiences provided her with many resources that will be helpful as a case manager at The Arc of South Carolina. Hayden's service area includes Anderson county.

Takicia Otero, Case Manager, is originally from New Jersey, but moved to South Carolina in 2006. She has served children with special needs for over 20 years. Her passion for helping children and their families led her to pursue a Bachelor of Science Degree in Sociology from Coker University. Takicia previously worked as a Case Manager with the Department of Social Services. She remains excited about working with The Arc of South Carolina to advocate and support children and families who have been affected by intellectual and developmental disabilities Takicia's service areas include Darlington, Florence, Chesterfield, Sumter, and Clarendon counties.

Jennifer Hilligus, Case Manager, is originally from the Finger Lakes Region of New York State. She received a Bachelor's Degree in Criminal Justice from Suny Brockport. Her previous work experience includes foster care program management and working with youth and families for more than 10 years. Jennifer moved to South Carolina in 2020 and is excited to be here on this new adventure with The Arc of South Carolina. Jennifer's service area includes Myrtle Beach.

Amy Siders, Case Manager, is from West Virginia, where she lived her entire life before moving to Hilton Head Island with her husband Alan in 2018 and fulfilling a lifelong dream of living by the shore. She is a graduate of West Virginia University with a BA in Psychology, and completed her Master’s Degree in Counseling at Marshall University Graduate College. Amy has worked as a Case Manager for over 20 years, serving different populations. She is passionate about advocating for
families and finding solutions to difficult situations. Amy has two adult children. In addition to being a mom, Amy enjoys painting and hunting for shells and other beach treasures. Since moving to the Lowcountry, Amy has enjoyed photographing the beautiful surroundings, especially the ocean, sunsets and shore birds. Amy's service area includes Beaufort county.

Jada Howard is a native of Greenville, South Carolina. She joined the team at The Arc of South Carolina in August 2021. Jada graduated from Mars Hill University and received her Bachelor's Degree in Social Work. She is excited to embark on her new journey as a Case Manager to help people with special needs. Jada looks forward to meeting with clients and families and setting up services to help them reach their goals. Jada's service areas include Pickens and Greenville counties.

Paige Constantino, Case Manager, is a native of Greenville, South Carolina and graduated from Coastal Carolina University. She has worked in the human services field since 1999, including the Department of Social Services and the Department of Mental Health. She has a passion for making a difference in the lives of others and has enjoyed working as a case manager for individuals with intellectual and developmental disabilities for the past 12 years. Paige's service area includes Spartanburg county.

Marcia Jaggers
Case Manager

Marcia@arcsc.org
Cell: 864-788-2789

Marcia Jaggers, Case Manager, joined The Arc of South Carolina in February of 2022. She is a native of Chesterfield, SC but has resided in Spartanburg, SC since 2007, and now calls that home. She graduated from Lander University in 1998 with a Bachelor's Degree in Sociology, and received her Master's of Science Degree in Human Services with an emphasis on Community Psychology Counseling from Springfield College in 2006. She has worked in the field of Disabilities and Special Needs for more than 15 years and feels that it is her passion to continue to serve this population.  She is married with 2 adorable sons.  Marcia's service area includes Union county.

Casey Hellthaler, Case Manager, recently moved to Cayce, South Carolina from Connecticut. She is a 2017 graduate from Emmanuel College in Boston, Massachusetts where she earned a Bachelor's Degree in Psychology. She has previously worked with individuals with disabilities as a Direct Support Professional and is excited to be part of the team at The Arc of South Carolina where she can help clients and their families. Casey's service areas include Columbia, Hopkins, and Eastover. 

Lashanda Williams, Case Manager, grew up in Kingstree, SC but later moved to Charlotte, NC. There she received her Bachelor's degree in Psychology with a minor in Child and Family Development from the University of North Carolina, Charlotte. Prior to moving back to Columbia, SC, Lashanda taught preschool for five years and that's where she developed her passion for working with children with special needs. Lashanda worked as an Early Interventionist before joining The Arc of South Carolina. Lashanda is looking forward to helping clients and families reach their goals. She is excited about working with such a great organization. Lashanda serves the Harbison area.

Irene Shockley
Case Manager

Irene@arcsc.org
Cell: 864-341-9798

Irene Shockley, Case Manager, joined The Arc of South Carolina in April, 2022. She has a Bachelor’s degree in Religious Studies from the University of Virginia and a Master’s degree in Education from Claremont Graduate University. Irene taught second grade and fourth grade for several years, and then became a case manager in 2008. She is passionate about serving individuals with disabilities and working with them to achieve their goals. Irene lives with her husband, Ernie, and their three dogs, one cat, and four chickens. Irene's service area includes Pickens county. 

Jaleesa Morman
Case Manager

Jaleesa@arcsc.org
Cell: 803-243-1139
 

Jaleesa Morman, Case Manager, is originally from Florida and graduated from the University of Central Florida with a Bachelor's Degree in Criminal Justice. She moved to Fort Mill, SC in early 2021 and later joined The Arc of South Carolina in June of 2022. Jaleesa is excited about joining The Arc of South Carolina and interacting with clients and families to meet their goals. Jaleesa's service area includes York.

Brooke Bragg Chavis
Case Manager

Brooke@arcsc.org
Cell: 803-599-0301
 

Brooke Chavis, Case Manager, has lived in Barnwell, South Carolina her whole life and has really come to love the small, southern town she calls home. She attended the University of South Carolina and graduated with a Bachelor's Degree in Education. Wanting to help people is what really drove her to finish her degree. As a substitute teacher, she was limited on resources to help students and families, but as a case manager, she hopes to fulfill the needs of her clients. Brooke's service areas include Aiken and Orangeburg.

Jennifer Pugliese
Case Manager

Jenn@arcsc.org
Cell: 803-665-0196
 

Jennifer Pugliese, Case Manager, moved from Northwestern Pennsylvania to South Carolina in May of 2022. She and her family finally moved into their new home in Lexington in July of 2022. She has a Bachelor’s Degree in Art with a Minor in Psychology from Indiana University of Pennsylvania. She spent 14 years as a single mother of 2 boys, one of whom has intellectual disabilities. When she remarried, she gained a daughter with intellectual disabilities, another son, and is now a proud mother of 4! She has 20 years of experience working with adults with intellectual disabilities and autism. She has worked for nonprofits as a director of day programs and with community-based group homes overseeing the day-to-day operations of the homes. Additionally, she has spent the past 15 years working for the State of Pennsylvania in a residential care facility where she held many positions, from direct care staff to upper management. She loves helping people advocate for themselves and their loved ones, and helping them live their best lives. She is excited to be with The Arc of South Carolina and looks forward to learning all that South Carolina has to offer. Jennifer’s service areas include Lexington, Saluda, and Edgefield counties.

Angel Torres
Case Manager

Angel@arcsc.org
Cell: 843-304-0697
 

Angel Torres, Case Manager, is originally from Houston, TX. His family migrated to a border town in South Texas where he lived for 15 years. He graduated from the University of Texas Rio Grande Valley with a Bachelor of Arts Degree in Psychology with a Minor in Sociology. Angel began his career lifestyle as a Licensed Chemical Dependency Counselor Intern in the Substance Abuse Prevention Department helping patients navigate a healthy and sober lifestyle. He went on to work as a case manager in the Substance Use Disorder Department where he oversaw approximately 20 patient cases, facilitating clear paths of recovery by providing assistance with prevention, employment services, housing, support groups, and medicated assistance treatment. Angel joined The Arc of South Carolina in July of 2022 and is excited to start a new chapter in his career working with individuals with intellectual and developmental disabilities (IDD). Angel is passionate about advocating for the IDD community and is proud to be a part of the Arc of South Carolina's team! His service area includes Charleston.